TMHP Provider Portal: Login, Eligibility Verification & What You Need to Know

TMHP Provider Portal: How to Log In, Verify Eligibility, and Submit Claims

Step-by-step guide to accessing the Texas Medicaid & Healthcare Partnership portal

The TMHP provider portal — available at www.tmhp.com — is the online system Texas Medicaid providers use to verify patient eligibility, submit claims, check payment status, and manage enrollment. Access requires a registered TexMedConnect account.

How to Log In to the TMHP Provider Portal

1. Go to www.tmhp.com
2. Click “Provider Login” in the top navigation
3. Enter your TexMedConnect username and password
4. Select your provider account if you are associated with multiple organizations
5. Access your dashboard to verify eligibility, submit claims, or manage your account

If you do not yet have a TexMedConnect account, your organization’s administrator must set one up through the TMHP website before you can log in.

Get the Complete Medicaid Guide for Seniors →

First-Time Users: How to Create a TMHP Account

New providers or staff needing portal access must register through TexMedConnect:

1. Go to www.tmhp.com and click “New User Registration”
2. Your organization’s TexMedConnect Administrator must first create your user account and assign appropriate access levels
3. You will receive an email with login credentials once your account is set up
4. Log in and complete any required security setup before accessing portal tools

Note: Individual providers cannot self-register without an organizational administrator account already in place. Contact TMHP at 1-800-925-9126 if you need help with account setup.

TMHP Eligibility Verification

Eligibility verification is one of the most frequently used TMHP portal tools. It confirms whether a patient is currently enrolled in Texas Medicaid before a visit or procedure. Providers can verify eligibility three ways:

Medicaid eligibility can change month to month — always verify at each visit rather than relying on previous records. A patient covered last month may not be covered today.

What You Can Do Inside the TMHP Portal

• Verify patient eligibility — confirm active Medicaid coverage before providing services
• Submit claims — file Medicaid claims electronically for reimbursement
• Check claim status — track submitted claims and view payment details
• Prior authorization requests — submit and track prior auth requests for certain services
• Provider enrollment — update enrollment information, add service locations, or enroll new providers
• Remittance advice — view and download explanation of payment documents
• Billing resources — access billing guides, fee schedules, and policy updates

TMHP Provider Enrollment

Before a provider can bill Texas Medicaid, they must be enrolled through TMHP. Enrollment is managed through the TMHP website and requires:

• A valid National Provider Identifier (NPI)
• Texas Medicaid provider application completed through tmhp.com
• Supporting documentation depending on provider type (license, tax ID, etc.)

Enrollment processing times vary. TMHP recommends submitting enrollment applications well in advance of when you plan to begin seeing Texas Medicaid patients.

Common Login Problems and Fixes

TMHP Contact Information

• Website: www.tmhp.com
• Provider helpdesk: 1-800-925-9126 (Mon–Fri, 7am–7pm CT)
• Claims inquiries: Available through the portal or provider helpdesk
• Provider enrollment: Through tmhp.com → Provider Enrollment section

What This Means for Seniors and Families

If you are a Texas Medicaid recipient — not a provider — you do not need to log into TMHP yourself. Your doctors and healthcare providers handle the portal on their end. However, if a provider tells you there is a billing issue or your coverage couldn’t be verified, TMHP is the system involved. For questions about your own Texas Medicaid coverage, contact the Texas Health and Human Services Commission at 211 or visit YourTexasBenefits.com.